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The Strand Management Plan provides an innovative management
regime that is inclusive of Strand users, such as the general
public, residents, tourists, Lifesaving Clubs, plus commercial
interests within The Strand precincts.
Leisure and recreation experience for visitors has been enhanced
by directing staff resources to improving event planning meetings
with event organisers. Surveys for events have been designed by
staff, and introduced; post-event meetings, with all parties involved,
aim to improve future events. Work is managed to fit in with times
when The Strand is less used so as not to interfere with public
usage.
Each week, Strand management conducts Quality Assurance runs,
businesses are visited and any issues are discussed and forwarded
to appropriate internal and external departments.
As The Strand is a council facility, feedback also comes through
ratepayers and the elected members of Council.
Nick Chambers & Anne O’Brien from Christchurch,
New Zealand.
“We love the exercise stations and they are a great
idea for staying in shape. The barbeque facilities are very
convenient, the Townsville City Council has done a great
job of providing communal facilities.” |
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Feedback has, for example, led to the placement of additional
rubbish bins along The Strand.
Shade trees along The Strand and additional signage on the pier
have been added in response to feedback from users.
Inspection regimes of all components of the Strand are mandatory
– play equipment, tables and chairs, and barbecues. Checks
are carried out on all public facilities and fittings twice a
week.
The toilets are cleaned three times a day and garbage picked
up daily. Streets are also swept daily.
Weekly lighting checks are carried out by Citiwater.
Regular tree inspections are carried out.
Beach cleaning inspections are carried out twice a week.
The Rock Pool is flushed with seawater, completely emptied once
a week according to the tides, hosed out, swept and cleaned on
a weekly basis.
Apart from the high-level maintenance program as described, Strand
Management takes no chances. A Major Asset Audit is carried out
every two months and a Structural Audit is carried out annually
– checking for any structural deterioration to the pier,
fishing platform, rock walls of the seawater pool and embankments.
Vandalism is reported on a daily basis – by staff, contractors
and the public, and is cleaned up rapidly.
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